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Privacy Policy

Privacy Policy

Shanghai EastSoft Microelectronics Co., Ltd. (hereinafter referred to as "Essemi " or "we") attaches great importance to the privacy of users, and when you download, install, start up, browse, register, log in and use our ESOA service, we will collect, store, use, process, transmit, provide, disclose and protect your personal information in accordance with the relevant laws and regulations of the People's Republic of China and the relevant agreements between us and you. Therefore, we hope that you can read and fully understand the whole text of this policy carefully and repeatedly. You should be aware that you have read all the contents of this policy when you registered, and agree that we shall handle your personal information in accordance with this policy. At the same time, it shall be regarded as that we have taken reasonable measures to make a clear indication to the rights and obligations of both parties, especially those related to your major interests and provisions. In addition, this policy is only applicable to the personal information we collect from you, and does not apply to any third party collection of your personal information, or any third party services or information use rules provided by any third party. We shall not assume any responsibility for the actions of any third party in collecting, storing and using your personal information within the scope permitted by law. In addition, with the expansion and adjustment of the service scope, we may update our privacy policy at any time without further notice. The updated privacy policy shall be effective once it is published on APP, web page and other places, and shall replace the original privacy policy.

1.Personal information

Personal information refers to various kinds of information recorded by electronic or other methods which can identify a specific natural person individually or in combination with other information, including but not limited to the natural person's name, date of birth, ID card number, biometric information, address, telephone number, e-mail address, health information, whereabouts, etc. We collect data based on your interactions with us and your choices, including your privacy settings and the products and features you use. The data we collect may include registered mailbox, mobile phone number, SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent device identifier, iOS advertising identifier (IDFA), Android advertiser identifier, network card (MAC) address, international mobile device identifier (IMEI), device model, terminal manufacturer, terminal device operating system version, session start/stop time, language location, time zone and network status (WiFi, etc.), disk, CPU and battery usage, etc.

2.Collection and use of personal information

2.1 In order to provide you with ESOA service functions, you may choose to authorize us to collect and use your personal information. If you refuse to provide, you will not be able to use the relevant functions normally or achieve the desired functional effect. At the same time, if you provide someone else's personal information, please make sure that the relevant subject has been authorized.

2.2 When you register in ESOA, we will ask you to provide personal information; For the personal information you must create in order to use ESOA services, we may show it to those who have your email address or other identity information;

2.3 When you use ESOA service or access ESOA webpages, we will automatically receive and record information from your browser and computer, including but not limited to your IP address, browser type, language used, date and time of access, hardware and software feature information, your requested webpage records, and ESOA service Cookies information, etc.;

2.4 If you have installed the ESOA service mobile client software, we may read your mobile device properties and their storage information, including but not limited to your registration system mailbox, brand and model of the device used, device identification code, telecom operator, country or region, your mobile phone number, mobile phone contacts, mobile phone album, and your location, etc.

2.5 When you use ESOA service to perform certain operations, we may send notifications or other message pushes to you or others, or require you to access the camera, or require you to verify your face or fingerprint;

2.6 For the third-party application services you use on the ESOA service platform, we will collect relevant information when you start the application, and process it according to this privacy policy; The third party application service providers may obtain your personal information in the ESOA service, and its collection of information is subject to its own privacy policy.

2.7 We may collect information about you when other users perform operations related to you, and may also obtain your personal data information from our affiliated companies, cooperation third parties or through other legal ways;

2.8 The purpose of collecting and using the above information is to better operate the website and services (including but not limited to providing you with personalized services), and will notify you of new features and services through website notifications, emails, telephone or SMS, or send you commercial information that you may be interested in, including but not limited to products, services or business investment opportunities of our affiliated companies or other third parties. At the same time, we will not view or use your business data.

3.Publicity and sharing of personal information

We will not provide, sell, rent, share or trade your personal information to any third party without your consent, except the following:

3.1 Provide relevant information to the state authorities or their authorized units for investigation in accordance with legal requirements;

3.2 To relieve you from an urgent danger to life, body or property, or to prevent a major damage to the rights and property of others;

3.3 To protect the rights and property of ourselves and our affiliated companies, or their users.

3.4 When you are complained of infringing others' intellectual property rights or other legal rights, necessary information needs to be disclosed to the complainant for dealing with the complaint;

3.5 Only disclosing your information can provide products and services you require;

3.6 For us and our affiliated companies to provide services to you separately or jointly, and after the service is ended, the access to all these information will be prohibited;

3.7 Other reasons.

4.Personal Information Security

4.1 The account registered in the ESOA service has password protection function to ensure the security of your personal information, please keep the account and password information properly.

4.2 We have appropriate technology and security measures to ensure that the information we have is not lost, abused or altered. Although we have these security measures, please note that there is no "perfect security" on the Internet.

5.Minors Protection Clause

5.1 Minors under the age of 14 shall read and agree to this policy together with their guardians’ guidance before using our services, and submit personal information under the guardians’ explicit consent and guidance;

5.2 Minors aged between 14 and 18 shall submit personal information under the joint explicit consent and guardianship of themselves and the guardians;

5.3 We protect minors' personal information in accordance with the relevant laws and regulations of the state, and will only collect, use or disclose such personal information of minors if it is allowed by law and the guardian has explicitly agreed.

6. External Links

ESOA services may include links to other websites. We are not responsible for the privacy practices of other websites. We may add websites of business partners or co-branded websites at any time, but the information provided to them will be only general information and we will not disclose your identity.

7. Contact Us

7.1 If you have any complaints, suggestions, or questions about this policy, please feel free to contact us. Customer service email:; Artificial customer service channel: 021-60910333;

7.2 We will check the issues involved as soon as possible, and strive to reply within thirty days after verifying the user's identity;

7.3 Our contact address is: 3F, Building 12, Phoenix Garden, No.1515 Old Mei Road, Xuhui District, Shanghai 200233; Telephone: 021-60910333.


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